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Privacy Policy

PRIVACY & DISCLAIMER

Merwans Confectioners Pvt. Ltd. is the sole owner of the information collected on www.merwans.co.in. Privacy statement pertains only to information collected by this Web site. Your privacy is very important to us. We do not sell, rent or in any other way share our customer information with other parties except details provided to the shipping/ delivery service.

Merwans Confectioners Pvt. Ltd. reserves the right to collect and use the data as and when required in a judicious manner

Info provided by you

We collect the e-mail addresses of those who communicate with us via e-mail. The information we collect is used to improve the content of our Web page. On our web page you can place an order for various products, make request and register for future communications.Below are some details that we collect:

Complete Name
Address
E-mail address
Phone Number
if at any time you have questions or concerns regarding our policy or your privacy please feel free to write me an email to customercare@merwans.co.in

Info used at our end

We use only the information you provide about yourself when placing an order, in order to complete that order for delivery.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share/ sell this information with outside parties except to the extent necessary to complete delivery of that order.

Debit/Credit Card Details

The details provided by your approved payment gateway on our website, for products and/or services on www.merwans.co.in are understood, agreed and confirmed to by you. You will be responsible for providing the correct details and information and in a payment transaction, use a debit/credit card that is lawfully owned by you. No information will shared by us with any third parties unless for any law compliances, regulations or fraud verifications. In the case of any credit/debit card fraud, we will not be held responsible or liable. You will be liable in the case of using a debit/credit card fraudulently and will be responsible for proving otherwise.

We can also rightfully initiate legal proceedings against the person involved in any fraudulent use or unlawful acts or breach in terms and conditions. We shall not be responsible for any damage or loss caused directly or indirectly resulting from the authorization of transaction being declined. For any fraudulent or declined transactions, we reserve the right to recover the cost of delivery charges, goods’ cost, collection charges, lawyers’ fees from any person involved in fraudulent use of the site.


Cookies Policy

Please note that a "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser.

We may use cookie and tracking technology depending on the features offered.

No Personal Data will be collected via cookies and other tracking technology; however, if you previously provided Personal Data, cookies may be tied to such information.

Security Policy

We take various steps and measures to protect the security of your Personal Data from misuse, loss, unauthorised access, modification or disclosure. We use the latest secure server layers encryption and access control on our systems.

 

Log Files

We gather certain information automatically and store it in log files. This information includes, operating system, browser, Internet protocol (IP) addresses, type, internet service provider (ISP), referring/exit pages, date/time stamp, and click stream data.

We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Offer & Announcements

We may occasionally send you information on products, special deals, and promotions. Not to invade your privacy; we present the option not to receive these types of communications.

If you request to receive our offers and announcements, we will use your name and email address to send these documents to you. Out of respect for your privacy, please contact us if you subsequently wish to be removed from this mailing list.

 

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with court order, judicial proceeding, or legal process served on our Web site.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so.